Privacy Policy

Last Updated: September 3, 2026

At FlueCraft Chimney Sweep, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you visit our website or contact us.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request an appointment, submit a service inquiry, or communicate with our team.

This information may include:

• Name
• Email address
• Phone number
• Service information
• Message or inquiry details
• Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your questions and inquiries
• Schedule and manage service appointments
• Provide requested chimney and fireplace services
• Communicate with you about your service request
• Improve our website and services
• Maintain website security
• Prevent spam, fraud, and unauthorized activity
• Comply with applicable legal requirements

We do not use your personal information for purposes unrelated to your interaction with us unless permitted or required by applicable law.

3. Information Submitted Through Contact Forms

When you submit information through a contact form on our website, the information you provide may be used by our team to respond to your inquiry or service request.

Please avoid submitting sensitive or unnecessary personal information through website forms.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, analytics, and user experience.

Cookies may help us understand how visitors use our website and improve its performance.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

For more information, please review our Cookie Policy.

5. Third-Party Services

Our website may use third-party services to provide certain functionality, security, analytics, maps, or other website features.

These third-party services may collect information in accordance with their own privacy policies.

Examples may include website analytics services, security services, embedded maps, spam protection tools, and other technologies used to operate and maintain our website.

6. Google reCAPTCHA

Our website may use Google reCAPTCHA to help protect forms from spam and automated submissions.

Google reCAPTCHA may collect technical and usage information about your interaction with the website for security and verification purposes.

The information collected through reCAPTCHA is subject to Google’s applicable privacy policies and terms.

7. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

8. Sharing of Information

We do not sell or rent your personal information.

We may share information when necessary to:

• Respond to your service request
• Provide requested services
• Operate and maintain our website
• Work with service providers that support our business operations
• Protect our website, business, customers, or users
• Comply with legal obligations or lawful requests

Any sharing of information is limited to what is reasonably necessary for the applicable purpose.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, or comply with applicable legal requirements.

The amount of time information is retained may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

You may contact us to:

• Ask what personal information we may have about you
• Request correction of inaccurate information
• Request deletion of information where applicable
• Ask questions about how your information is used
• Withdraw certain communications where applicable

Requests may be subject to applicable legal and business requirements.

11. Children’s Privacy

Our website and services are not directed toward children.

We do not knowingly collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

12. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page along with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.

FlueCraft Chimney Sweep

Phone: (551) 373-5553
Email: info@fluecraftchimneysweep.com

We are committed to handling your information responsibly and providing a trustworthy online experience.