Terms & Conditions
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Last Updated: September 3, 2026
Welcome to FlueCraft Chimney Sweep. By accessing or using our website, you agree to the following Terms & Conditions. Please read these terms carefully before using our website or requesting our services.
1. About Our Services
FlueCraft Chimney Sweep provides chimney and fireplace services, which may include:
- Chimney Cleaning
- Chimney Sweeping
- Chimney Liner Services
- Chimney Flue Repair
- Chimney Repair
- Chimney Repointing
- Fireplace Cleaning
- Fireplace Repair
- Gas Fireplace Cleaning
- Gas Fireplace Repair
The availability and suitability of a particular service may depend on the condition of the chimney, fireplace, property, and other circumstances.
2. Service Requests and Appointments
Submitting a contact form, calling us, or requesting an appointment does not necessarily guarantee that a service appointment has been confirmed.
Appointments are subject to availability and confirmation by our team.
Customers are responsible for providing accurate contact information and relevant details about the requested service.
3. Estimates and Pricing
Any estimate or price provided before an on-site assessment may be subject to change if additional issues, damage, repairs, or services are identified.
Where applicable, our team will communicate additional work and associated costs before proceeding.
We strive to provide clear and transparent pricing, but the final cost may depend on the actual condition and requirements of the chimney or fireplace.
4. Customer Responsibilities
Customers are responsible for:
- Providing accurate information about the property and requested service
- Providing reasonable access to the chimney, fireplace, and areas requiring service
- Informing our team of known issues or conditions that may affect the work
- Ensuring that the work area is reasonably accessible and safe
Customers should follow any maintenance, safety, or usage recommendations provided by our technicians.
5. Chimney and Fireplace Conditions
Chimneys and fireplaces can have hidden or inaccessible conditions that cannot always be identified before an inspection or service begins.
Existing structural damage, deterioration, improper installation, moisture damage, concealed defects, or other conditions may require additional inspection or repair.
Our services are intended to address identified service needs and do not guarantee that every existing or future issue will be discovered or prevented.
6. Repairs and Additional Work
If additional repairs or services are recommended during an inspection or cleaning, the customer may choose whether to proceed with those services, subject to applicable safety and service requirements.
Additional work may result in additional charges.
7. Website Information
We make reasonable efforts to keep the information on our website accurate and up to date.
However, website content is provided for general informational purposes and may occasionally contain errors, outdated information, or omissions.
Service descriptions, availability, pricing, images, and other website information may be changed or updated without prior notice.
8. Website Use
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to interfere with the website’s operation or security
- Submit false or misleading information
- Attempt to gain unauthorized access to website systems
- Use website content in a way that violates applicable laws
9. Intellectual Property
Unless otherwise stated, the content on this website, including text, logos, graphics, images, design elements, and other materials, belongs to or is used by FlueCraft Chimney Sweep and may be protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or commercially use website content without appropriate authorization.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, services, maps, or other external resources.
We do not control and are not responsible for the content, availability, security, or privacy practices of third-party websites.
Your use of third-party services may be subject to their own terms and policies.
11. Limitation of Liability
To the extent permitted by applicable law, FlueCraft Chimney Sweep will not be responsible for indirect, incidental, consequential, or other losses arising from the use of our website or information provided through the website.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is not permitted by law.
12. No Guarantee of Future Performance
Professional cleaning, inspection, maintenance, and repair services can help identify and address existing conditions, but no service can guarantee that future chimney or fireplace problems will not occur.
The condition and performance of a chimney or fireplace may be affected by age, weather, usage, installation, maintenance, and other factors.
13. Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please contact us as soon as possible.
Any applicable cancellation, rescheduling, or service policies communicated at the time of booking may apply.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
15. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.
Updated terms will be posted on this page with a revised “Last Updated” date.
16. Contact Us
If you have questions about these Terms & Conditions or our services, please contact us.
Phone: (551) 373-5553
Email: info@fluecraftchimneysweep.com
By using this website or requesting our services, you acknowledge that you have read and agree to these Terms & Conditions.
